Info
Last updated: June 30, 2026
Saint Sintra is a small house of thoughtfully made pieces — designed slowly, worn quietly. This page gathers the practical details: how to reach us, and answers to a few common questions.
Contact
The best way to reach us is by email at sintra@saintsintra.com. We read every message and aim to reply within a couple of business days.
Made-to-Measure
Some pieces are made to measure — created for you after you order, rather than held in stock. You can request a fitting or appointment from the product itself, and we'll guide you through measurements and timing.
Common Questions
- Where's my order? See Shipping for processing and delivery timelines, and use the tracking link in your dispatch email.
- Can I return something? Yes, within our window — see Returns & Exchanges for the details and exceptions.
- How is my data handled? Our Privacy Policy explains what we collect and why.
- Is the chat assistant a real person? Our concierge is AI-assisted and can make mistakes — for anything important, email us and a person will help.
Accessibility
We want Saint Sintra to be usable by everyone, and we aim to follow recognized standards such as the Web Content Accessibility Guidelines (WCAG) 2.1 AA as the Site evolves. Accessibility is an ongoing effort, and some areas may not yet be fully conformant. If you encounter a barrier or need a piece of content in a different format, email sintra@saintsintra.comand we'll do our best to help and to fix the issue.
Stay in Touch
Join the waitlist from the home page to hear about new pieces first. You can unsubscribe at any time.